Cup deposit schemes: what return rates actually look like
Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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Four stages, and the one in your hands is the one that decides the date.
Put your event date in your first message, with a rough quantity and cup size. We'll tell you straight away whether it can be hit.
The part you control. A real person checks it against the print area and comes back to you if anything needs fixing.
The clock starts here. Price, quantity and delivery date are confirmed in writing before you pay.
Boxed, counted and delivered in as little as 5 working days from artwork sign off.
Last minute event cups are where heroes earn their cape. Put your date in your first message and we'll tell you straight away whether we can hit it.
If it can't be done, you hear it in our first email, not the day before your event. We would rather lose the order than let you down.
As little as 5 working days from artwork sign off.
Often. Put your date in your first message and we'll tell you straight away whether we can hit it.
When your artwork is approved, not from your first email.
Yes. Your artwork stays on file, so the next batch skips the design stage.
Real organisers, real events, real cups that came back. These are Google reviews of our sister brand, Eco Cups, while Cup Heroes builds its own.
★★★★★
I ordered reusable cups for my event and they were perfect. Great quality, durable, and the printing looked amazing. Guests loved them and they were a much better, eco-friendly alternative to disposable cups. The ordering process was smooth and delivery was quick. I’ll definitely be buying again for future events.
Andrew Gourley
★★★★★
Amazing customer service from start to finish. The customer service is fantastic. These guys were very patient and accommodating when last minute changes were requested. The process was hassle free and easy. Couldn’t be happier with the end product. Will definitely be a returning customer.
Neil Habberfield
★★★★★
Absolutely thrilled with my reusable cups! They were strong, beautifully printed, and a huge hit with guests. Such a great sustainable option compared to disposables. The whole process, from ordering to delivery, was smooth and fast. I’ll definitely be back for more.
Nancy Davison
Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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Work backwards from peak service, washing turnaround and the return model. This guide shows what to confirm before quantity and artwork sign-off.
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The lowest unit price is not the whole system cost. Build a fair cost-per-serve model from your own stock, labour, washing and waste figures.
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