Cup deposit schemes: what return rates actually look like
Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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Include your event date, rough quantity, cup size and artwork if you have it. The more we know, the quicker we can quote.
What happens after you send your message.
A price, quantity and delivery date, confirmed in writing.
A real person checks your artwork against the print area and tells you if anything needs fixing.
No deposit until you're happy with the price, the quantity and the date.
Boxed, counted and on site in as little as 5 working days from artwork sign off.
Use the quote form or send us a message with your event date, rough quantity, cup size and artwork if you have it.
Ideally a vector file, but send what you have. A real person checks it.
Often. Put your date in your first message and we'll tell you straight away whether we can hit it.
A real person, by email.
Real organisers, real events, real cups that came back. These are Google reviews of our sister brand, Eco Cups, while Cup Heroes builds its own.
★★★★★
I ordered reusable cups for my event and they were perfect. Great quality, durable, and the printing looked amazing. Guests loved them and they were a much better, eco-friendly alternative to disposable cups. The ordering process was smooth and delivery was quick. I’ll definitely be buying again for future events.
Andrew Gourley
★★★★★
Amazing customer service from start to finish. The customer service is fantastic. These guys were very patient and accommodating when last minute changes were requested. The process was hassle free and easy. Couldn’t be happier with the end product. Will definitely be a returning customer.
Neil Habberfield
★★★★★
Absolutely thrilled with my reusable cups! They were strong, beautifully printed, and a huge hit with guests. Such a great sustainable option compared to disposables. The whole process, from ordering to delivery, was smooth and fast. I’ll definitely be back for more.
Nancy Davison
Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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Work backwards from peak service, washing turnaround and the return model. This guide shows what to confirm before quantity and artwork sign-off.
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The lowest unit price is not the whole system cost. Build a fair cost-per-serve model from your own stock, labour, washing and waste figures.
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