
Cup deposit schemes: what return rates actually look like
Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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10 cups on every size and print style.
Ideally a vector file, but send what you have. A real person checks it.
From £0.33 a cup. Every quantity break is on our pricing page.
Yes, on like for like quotes in writing.
Charge a pound per cup, refund it on return. Cups come back to be washed and reused.
As little as 5 working days from artwork sign off.
Ask when you enquire and we'll tell you what's possible on your timeline.
Yes.
Yes, at the end of their working life.
Yes, a UKCA legal measure line.

Real organisers, real events, real cups that came back. These are Google reviews of our sister brand, Eco Cups, while Cup Heroes builds its own.
★★★★★
I ordered reusable cups for my event and they were perfect. Great quality, durable, and the printing looked amazing. Guests loved them and they were a much better, eco-friendly alternative to disposable cups. The ordering process was smooth and delivery was quick. I’ll definitely be buying again for future events.
Andrew Gourley
★★★★★
Amazing customer service from start to finish. The customer service is fantastic. These guys were very patient and accommodating when last minute changes were requested. The process was hassle free and easy. Couldn’t be happier with the end product. Will definitely be a returning customer.
Neil Habberfield
★★★★★
Absolutely thrilled with my reusable cups! They were strong, beautifully printed, and a huge hit with guests. Such a great sustainable option compared to disposables. The whole process, from ordering to delivery, was smooth and fast. I’ll definitely be back for more.
Nancy Davison

Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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Work backwards from peak service, washing turnaround and the return model. This guide shows what to confirm before quantity and artwork sign-off.
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The lowest unit price is not the whole system cost. Build a fair cost-per-serve model from your own stock, labour, washing and waste figures.
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