
Cup deposit schemes: what return rates actually look like
Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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A single use cup does one drink and goes in the bin. A Cup Heroes cup gets poured, handed back and poured again, carrying your logo every time it's lifted.
Put a pound deposit on it and the crowd brings it back for you. That's the mission: fewer cups bought, fewer binned, more pours out of every one.

Four promises on every order, from 10 cups to a main stage. If we can't keep them, we'll say so in the first email.

Price, quantity and delivery date confirmed in writing before you pay. No deposit until you're happy with all three.

Every file is checked against the true print area by a person, and you hear about problems before print, not in the box.

Every quantity break for every cup is on the site, from 10 upwards. Found it cheaper like for like? We'll match it.

If your date can't be hit, you hear it in our first email, not the day before your event. We would rather lose the order than let you down.
The reusable cup supplier that starts at 10 cups and delivers in as little as 5 working days. We print branded pint and half pint cups for festivals, stadiums, clubs, pubs and parties across the UK.
No. The minimum is 10 cups on every size and print style. A fortieth gets the same print, the same artwork check and the same delivery date in writing as a sold out arena.
Ask when you enquire and we'll tell you what's possible on your timeline.
BPA free, food safe polypropylene. Shatterproof, dishwasher safe and recyclable at the end of their working life.

Real organisers, real events, real cups that came back. These are Google reviews of our sister brand, Eco Cups, while Cup Heroes builds its own.
★★★★★
I ordered reusable cups for my event and they were perfect. Great quality, durable, and the printing looked amazing. Guests loved them and they were a much better, eco-friendly alternative to disposable cups. The ordering process was smooth and delivery was quick. I’ll definitely be buying again for future events.
Andrew Gourley
★★★★★
Amazing customer service from start to finish. The customer service is fantastic. These guys were very patient and accommodating when last minute changes were requested. The process was hassle free and easy. Couldn’t be happier with the end product. Will definitely be a returning customer.
Neil Habberfield
★★★★★
Absolutely thrilled with my reusable cups! They were strong, beautifully printed, and a huge hit with guests. Such a great sustainable option compared to disposables. The whole process, from ordering to delivery, was smooth and fast. I’ll definitely be back for more.
Nancy Davison

Published return rates use different denominators, return windows and operating models. Here is how to read the figures and audit your own scheme.
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Work backwards from peak service, washing turnaround and the return model. This guide shows what to confirm before quantity and artwork sign-off.
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The lowest unit price is not the whole system cost. Build a fair cost-per-serve model from your own stock, labour, washing and waste figures.
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